Privacy Policy

Who we are

“Lucid Disk”, “we” and “us” mean the maker of the Lucid Disk app and this website. For anything about this policy or your data, email hello@luciddisk.com.

What the app does on your Mac

What the app sends, and to whom

Lucid Disk never sends file names, paths, sizes, scan results or anything else about the contents of your disk. It has no analytics or tracking. It makes three kinds of request:

Like any internet request, these reveal your IP address to the service receiving them. We do not receive or store it. See the privacy policies ofDodo Payments andGitHub.

When you buy

Purchases are handled by Dodo Payments, which acts as the merchant of record: it collects your name, email address, billing details and payment information, processes the payment, handles tax, and emails you your licence key. We do not see your card details. We can see your order — your email address, what you bought and when — to support you and process refunds.

This website

The site has no analytics and sets no cookies. It is hosted by Vercel, which keeps standard server logs (such as IP address and browser type) to operate the service. Its fonts are loaded from Google Fonts, which receives your IP address when the page loads. Downloading the app fetches it from GitHub.

Email

If you email us, we use your message and address only to reply and to help you, and keep them for as long as that takes.

Your choices and rights

You can ask us what personal data we hold about you, and ask us to correct or delete it, by emailing hello@luciddisk.com. For payment records, Dodo Payments is the controller and may need to keep some of them by law. Everything the app keeps is on your Mac, and is removed when you delete it.

Children

Lucid Disk is not directed at children under 13, and we do not knowingly collect their data.

Changes

If this policy changes, the new version will be posted here with a new date. If the app ever starts sending anything not listed above, this page will say so first.